A specialized meeting was held to address potential challenges at the stations covered by Saman Aviation Service Company and to improve the company's performance in customer service. According to the public relations department of Saman Aviation Service Company, the meeting aimed to provide specialized solutions to address potential problems and enhance the performance of the stations in providing services to customers. The meeting was attended by managers, deputies, station heads, and passenger service officials. The meeting emphasized the necessity of responding to customers, continuous monitoring of regular processes at the stations, and the importance of maintaining customer satisfaction and improving service quality. One of the important points of this meeting was the emphasis on the importance of human resources in providing services and the necessity of maintaining quality and increasing productivity. Additionally, the meeting touched on job creation, the diversity of station services, improving the company's services to customers, and empowering employees. Finally, effective solutions for enhancing service quality to passengers and improving the company's position as one of the country's reputable handling companies were reviewed. It is worth mentioning that the CEO and deputies, including the Deputy of Administration and Human Resources, the Chief Ground Operations Officer, and others, were present at this meeting.
