Passenger Services


Passenger acceptance on domestic flights (providing flight card according to passenger authentication)

Admission of passengers on international flights (visa check, passport check and other flight documents, flight card submission)

Acceptance of passenger baggage (providing baggage tag and awareness of dangerous goods in accordance with procedures)

Providing special services to disabled passengers (including wheelchairs, stretchers, etc.) in incoming and outbound flights

Providing baggage services (including tracking lost loads in domestic and international systems, tracking damaged and missing baggage of passengers and coordinating for delivery of cargo to them)

Admission of CIP and VIP passengers at the airport level

Carrying out the affairs before boarding including checking the documents, guiding passengers